Call Centre Setup

Build a Fully Operational Call Centre — Without Building It Yourself

Krono sets up and runs your call centre inside your office with complete infrastructure, technology, trained agents, and leadership delivering performance from day one.

Value Proposition:

  • End-to-end call centre setup 
  • Infrastructure, tech & talent included 
  • In-house control, expert-managed execution 
  • Scalable, performance-driven operations

What You Get:

A Complete Call Centre. Every Moving Part Covered.

Infrastructure Setup

Systems, devices, telephony, network, and workstation setup

Software & Tech

Smart dialers, real-time dashboards, call monitoring, and reporting tools

Talent & Leadership

Trained agents supported by HR, quality, training, and project management

How It Works:

From Blueprint to Performance Fully Managed

  • Discovery & strategy mapping 
  • Tech and process design 
  • Talent sourcing & onboarding 
  • Training & quality alignment 
  • Pilot run & validation 
  • Ongoing operations & optimization

Agent Strength:

The Right Talent for Every Conversation

Junior Agents

High-volume execution and outreach

Senior Agents

Conversion-focused and revenue-driven

Elite Agents

Experts in high-value and premium sales

Trust & Control:

Your Data. Your Team. Your Control.

  • 100% in-house data ownership 
  • No third-party exposure 
  • Secure systems and controlled access 
  • Full operational transparency

Set Up Your Call Centre in 30–45 Days

From strategy to execution, Krono builds and manages your call centre so you can focus on growth.

FAQ

Can Krono set up the call centre inside our office space?

Yes. The entire setup (tech, systems, agents, and leadership) is built inside your property so you retain complete control and visibility.

No. You do not need to buy anything separately. We take care of everything end-to-end for you.

Depending on your precise requirements, our call centers can go from blueprint to operational within 30 to 45 days.

We have three types of agents: Junior, Senior, and Elite agents. Our Elite agents specialize in engaging potential customers for high-end products and services. You can choose a specific type or a mixed bag, depending on your requirements.

Yes, we hire and plug in the necessary leadership and management support at various levels, including team leads, HR leaders, and Quality Assurance managers.

Absolutely. All data stays within your ecosystem. No third-party sharing, no external access, and no unauthorized handling. We manage hygiene, access control, and backups.

Not an issue. We help you connect with spacing partners to find a suitable space near your existing infrastructure.