Build a Fully Operational Call Centre — Without Building It Yourself
Krono sets up and runs your call centre inside your office with complete infrastructure, technology, trained agents, and leadership delivering performance from day one.
Can Krono set up the call centre inside our office space?
Yes. The entire setup (tech, systems, agents, and leadership) is built inside your property so you retain complete control and visibility.
Do we need to buy any hardware or software separately?
No. You do not need to buy anything separately. We take care of everything end-to-end for you.
How long does the entire setup usually take?
Depending on your precise requirements, our call centers can go from blueprint to operational within 30 to 45 days.
What kind of agents do you have?
We have three types of agents: Junior, Senior, and Elite agents. Our Elite agents specialize in engaging potential customers for high-end products and services. You can choose a specific type or a mixed bag, depending on your requirements.
Do you also offer leadership and management support?
Yes, we hire and plug in the necessary leadership and management support at various levels, including team leads, HR leaders, and Quality Assurance managers.
Is my customer data safe with Krono?
Absolutely. All data stays within your ecosystem. No third-party sharing, no external access, and no unauthorized handling. We manage hygiene, access control, and backups.
What if we don’t have space with us?
Not an issue. We help you connect with spacing partners to find a suitable space near your existing infrastructure.