Most companies try to stitch together dialer tools and hire agents themselves, struggling with rising agent attrition, delayed visibility, and fragmented data. Krono takes a different route. We’re a Mumbai-based call centre setup service provider that sets up an end-to-end call centre. This is the first service of its kind.
Our experienced team combines tech infrastructure with trained agents, professional leadership, and ongoing management to build a centre that works and grows in your desired space. You get the control in-house and the efficiency of an expert-managed system.
A Complete Call Centre Setup That Covers Every Moving Part.
Unlock a high-performing call centre without building one from scratch. We do all the work here!
Your “In-House” Call Centre With Efficiency Of A Specialised Team
All the benefits of an in-house team, minus the setup, hiring, and chaos. Your call centre service is a call away.
We design the entire blueprint, from SOPs to performance and reporting. A complete, execution-ready strategy that sets you up for scalable operations
Choose from Junior, Senior, or Elite agents or create a mixed bag for lead generation, live chat support, event calling, and more.
A dedicated stack of HR, Training, Quality Assurance, and any other leadership roles to keep your operations sharp, consistent, and continually improving.
All data remains within your ecosystem with no third-party sharing, external access, or leaks. You maintain full ownership and visibility from day one.
Barge into calls in real time to guide agents, fix mistakes, and protect customer experience for better performance, first-call resolution, and confidence.
Weekly team huddles, refresher sessions, script updates, and performance coaching to keep agents sharp and aligned with your goals for long-term capabilities.
Complete oversight of metrics, team, and workflow with real-time monitoring tools, and reporting to identify gaps early, resolve issues, and maintain stability.
As your business grows, we expand the team and extend workflows to meet your needs without disrupting daily operations or causing chaos.
Don’t have a space? No worries. We also help scout suitable spaces near your existing office that match your needs the best.
Yes. The entire setup (tech, systems, agents, and leadership) is built inside your property so you retain complete control and visibility.
No. You do not need to buy anything separately. We take care of everything end-to-end for you.
Depending on your precise requirements, our call centers can go from blueprint to operational within 30 to 45 days.
We have three types of agents: Junior, Senior, and Elite agents. Our Elite agents specialize in engaging potential customers for high-end products and services. You can choose a specific type or a mixed bag, depending on your requirements.
Yes, we hire and plug in the necessary leadership and management support at various levels, including team leads, HR leaders, and Quality Assurance managers.
Absolutely. All data stays within your ecosystem. No third-party sharing, no external access, and no unauthorized handling. We manage hygiene, access control, and backups.
Not an issue. We help you connect with spacing partners to find a suitable space near your existing infrastructure.
302/303/304, Kaliandas Udyog Bhavan, Sadanand Hasu Tandel Marg, Century Bazaar, Prabhadevi, Mumbai, Maharashtra 400025.
Contact No : +91 91335 66355
Email : lead@krono.co.in
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