Rich Communication Services (RCS)

RCS is the next evolution of SMS – offering a powerful, app-like messaging experience directly within your customer’s default messaging app. Designed to replace traditional SMS and MMS, RCS empowers businesses with interactive, media-rich, and branded communication.

Unlike basic SMS, RCS Business Messaging supports images, videos, carousels, quick replies, and real-time read receipts  all without requiring users to download an external app like WhatsApp or iMessage.

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Why Choose RCS for Business Communication?

  • Branded Messaging – Showcase your business name, logo, and colors in every message
  • Rich Media Support – Send engaging images, videos, and carousels directly to your customers
  • Interactive Buttons – Add Call-to-Action (CTA) buttons like “Buy Now”, “Call Us”, or “Learn More”
  • Real-Time Delivery & Read Receipts – Know when your messages are delivered and read.
  • No App Required – Built into Android’s default Messages app.
  • Highly Secure – Google Verified Sender profile ensures trust and authenticity

Requirements for RCS Business Profile Setup

To get started with RCS for your business, please provide:

  • PAN Card (Company or Proprietor)
  • GST Registration Certificate
  • Two Domain-Based Email IDs (1 Personal, 1 Generic)
  • Two Contact Numbers (1 for Rep, 1 for Support)
  • A Website with the following elements:
    • Checkbox on Contact Form: Authorizing communication via SMS/RCS/Email/WhatsApp
    • Terms & Conditions and Privacy Policy acknowledgment via checkbox