Online Reviews now serve as the bedrock of consumer trust and exert significant influence. Research indicates that an astonishing 93% of consumers peruse online reviews prior to completing a purchase, while 84% place the same level of trust in online reviews as they do in personal endorsements.
3 Ways ORM Can Help in Improving Brand Image:
* Building Trust
* Identifies Opportunities
* Eliminates Negativity
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What does ORM include?
Analyzing Your Online Brand Reputation
A) Search
Google My Business Profile | SERP Ranking | Positive/Negative Links on SERP | Hype for the Brand | Hype for the Product/Services | Reviews/Comments on Quora/Justdial | Brand Image on Review Websites
B) Social Platforms
Current Social Channels | Number of Followers | Frequency of Posting | Response to Comments/Messages | Average Response Time | Posts Alignment with Products/Services | Searches on Hashtags | Positive/Negative Hype on Hashtags | Customer Defence For your Product
C) Reviews
Positive / Negative Reviews and Comments on Google and Social Media Platforms
Your Monthly Plan for ORM Management
* ORM Executive Hiring
* Shadow Manager
* Content Creation (Post Research)
* Daily Monitoring
* Review & Comments Posting on Google, Instagram, Facebook and Youtube