Inbound Call Center

Inbound calls are calls that are initiated by the customer to obtain information, report a malfunction or ask for help. Krono acts as a link between the company and its customers and provides customer support. We ensure a flawless customer support service which leads to long term and productive working relationships. 

Recent research has shown that a large percentage of customers prefer live telephone answering services over answering machines with pre-recorded messages, as they are cold, inaccurate and impersonal. When your customers have their calls quickly answered by a live representative, they will definitely continue to use your product or service and remain loyal to your brand. Krono has inbound calling services which is an added service to help your brand grow