SMS Marketing Services

In a generation where phones have become extensions of their users, SMS Marketing   and Bulk SMS Broadcasting have become one of the ideal ways for business communication today. It opens up plenty of opportunities for businesses at reduced costs and increases overall business and we at Krono know that and thats how we are one of the few agencies to carry out SMS Broadcasting Mumbai!

With our SMS blasting, it is one of the best tools to maintain customer relationships in today’s times. We help deliver time sensitive promotions, discounts, latest news, service alerts or send an update about newer additions right from your desktop. Save time, keep consumers updated and build your brand the right way, by taking it right to the customer’s cell phones.

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SMS Marketing is effective, fast and completely result-oriented! Our excellent response collection and database filtering processes help us stand out and be a class apart! We also provide you with a panel from which you yourself could send out SMS yourself to the database you own.

If SMS marketing seems like the service for your brand. Reach out to us at lead@krono.co.in or call us today at 9167077067

What Is SMS Marketing and How Does It Work?

 

SMS Marketing is a form of marketing that involves sending promotional or informational messages via text messages (SMS) to a targeted group of people using their mobile phones. It’s a direct and personal way for businesses to communicate with customers or potential clients. Here’s how it works:

  1. Opt-In Process: Customers need to give their permission to receive SMS messages, often through a signup form on a website, in-store, or via text message itself (e.g., texting a keyword to a short number).

  2. Message Creation: Once a customer opts in, businesses create SMS campaigns to send messages. These messages can include promotional offers, updates, reminders, product launches, or special discounts. SMS marketing is known for being concise, with messages typically limited to 160 characters.

  3. Targeting: SMS campaigns can be tailored to different segments of a business’s customer base based on their preferences, location, or past purchase history. This ensures the messages are relevant to the recipients.

  4. Sending the Message: The business uses an SMS marketing platform or service to send the messages to a list of opted-in customers. This can be done in bulk or personalized for individual recipients.

  5. Tracking and Analytics: After sending the SMS messages, businesses track their effectiveness by monitoring metrics such as open rates, click-through rates (if links are included), conversion rates, and responses. This helps in refining future campaigns.

As a trusted SMS marketing agency in Mumbai, we help businesses leverage SMS marketing to connect with their audience efficiently. Whether you’re looking for SMS marketing services in Mumbai to boost customer engagement or drive sales, SMS marketing is a powerful tool that allows businesses to reach their audience quickly, directly, and personally, making it one of the most effective forms of mobile marketing.

 

Top Benefits of Using an SMS Service Provider for Your Business

 

In today’s fast-paced digital world, businesses are constantly seeking effective ways to communicate with their customers. One of the most powerful tools at their disposal is SMS marketing. By partnering with an SMS service provider, businesses can unlock numerous benefits that enhance customer engagement, drive sales, and improve overall marketing efforts. Here are some of the top benefits of using an SMS service provider for your business:

1. Instant Communication

SMS messages are delivered almost instantly, making them an ideal tool for time-sensitive promotions, flash sales, or urgent announcements. With a reliable SMS marketing service in Mumbai, businesses can send messages directly to their customers’ mobile phones, ensuring immediate access to important information.

2. High Open Rates

Text messages have an incredibly high open rate compared to emails and other forms of communication. Studies show that over 98% of SMS messages are opened, and many are read within minutes of being received. This makes bulk SMS marketing in Mumbai an effective way to ensure your message reaches a wide audience quickly and directly.

3. Cost-Effective Marketing

SMS marketing offers businesses a cost-efficient way to reach a large number of customers without breaking the bank. When compared to traditional advertising methods, such as TV, radio, or print, using an SMS marketing agency in Mumbai for bulk campaigns is much more affordable while providing an excellent return on investment.

4. Targeted Campaigns

With SMS marketing services in Mumbai, businesses can segment their customer base and send targeted messages based on factors like location, purchase history, or customer preferences. This level of personalization increases the chances of customer engagement and boosts the effectiveness of campaigns.

5. Increased Customer Engagement

SMS messages are highly engaging due to their concise and direct nature. Businesses can use SMS to send personalized offers, reminders, and updates that encourage customers to take action. Whether it’s a limited-time discount or a special promotion, an SMS service provider can help businesses craft messages that resonate with their audience.

6. Easy Integration with Other Marketing Channels

SMS marketing can complement other marketing channels, such as email marketing or social media campaigns. By integrating SMS with your existing marketing strategy, businesses can create a cohesive and multi-channel approach that strengthens their overall messaging and increases brand visibility.

7. Higher Conversion Rates

Because of the direct and personal nature of SMS, businesses experience higher conversion rates compared to other marketing channels. With bulk SMS marketing in Mumbai, companies can effectively drive traffic to their websites, promote special offers, and increase sales in a short amount of time.

8. Measurable Results

One of the major advantages of working with an SMS marketing agency in Mumbai is the ability to track and measure campaign performance. You can monitor metrics like delivery rates, open rates, click-through rates (if links are included), and response rates, allowing you to refine and optimize future campaigns for better results.

9. Easy to Use

SMS marketing is simple to implement and doesn’t require complex setups or technical knowledge. By partnering with the best SMS marketing services in Mumbai, businesses can easily create, send, and manage SMS campaigns, even if they have limited experience with digital marketing.

10. Customer Trust

Text messages are often viewed as more personal and trustworthy than emails or social media ads. Because most people carry their phones everywhere, SMS marketing allows businesses to reach their customers directly and in real-time, fostering a stronger connection and relationship with the brand.

Leveraging an SMS service provider for your business brings many advantages, from instant communication and high open rates to cost-effectiveness and increased customer engagement. If you’re looking for the best SMS marketing services in Mumbai, bulk SMS marketing in Mumbai, or a reliable SMS marketing agency in Mumbai, partnering with a professional provider can help you harness the full potential of SMS marketing to boost your business’s growth and success.

 

How Bulk SMS Campaigns Drive Real-Time Customer Engagement

 

In a digital world filled with emails, ads, and push notifications, bulk SMS campaigns have emerged as one of the most effective ways to engage with customers in real-time. With open rates as high as 98% and most messages read within minutes, SMS offers a direct, personal, and immediate communication channel that businesses can’t afford to overlook. Here’s how bulk SMS campaigns drive real-time customer engagement:

1. Instant Delivery and Visibility

Bulk SMS messages are delivered within seconds and are often read within minutes. This immediate reach allows businesses to share time-sensitive updates, promotions, or alerts with customers exactly when it matters most.

2. High Open and Response Rates

Compared to email and other digital channels, SMS boasts a 98% open rate. Customers are more likely to read and respond to an SMS than to open an email or interact with a social post. This makes bulk SMS marketing in Mumbai especially effective for urgent communication.

3. Personalized and Targeted Messaging

With advanced segmentation tools, businesses can send personalized bulk messages based on customer behavior, purchase history, or location. This personal touch enhances relevance, which leads to better engagement and conversion.

4. Boosts Real-Time Interactions

SMS can prompt immediate action such as clicking a link, redeeming a coupon, or visiting a store. When paired with a strong call-to-action, bulk SMS campaigns can dramatically increase user interaction in real time.

5. Enhances Customer Experience

Sending timely reminders, updates, or exclusive deals via SMS builds customer trust and loyalty. Businesses that use SMS marketing services in Mumbai often find that consistent communication leads to higher customer satisfaction and retention.

6. Cost-Effective for Wide Reach

Bulk SMS allows businesses to reach hundreds or thousands of customers simultaneously without high costs. Partnering with an experienced SMS marketing company in Mumbai ensures your campaigns are optimized for maximum reach and impact.

7. Easy Tracking and Analytics

Modern SMS platforms provide real-time insights into delivery, open rates, and responses. These analytics help businesses refine future campaigns and better understand customer behavior.


Bulk SMS campaigns are a direct, fast, and highly effective way to engage customers in real time. By working with the best SMS marketing services in Mumbai or a trusted SMS marketing company in Mumbai, businesses can create meaningful, timely interactions that drive results. In a mobile-first world, bulk SMS is more than just a marketing tool it’s a competitive advantage.

 

The Difference Between SMS and WhatsApp Marketing

 

In today’s mobile-driven world, both SMS marketing and WhatsApp marketing have become powerful tools for businesses looking to connect with their customers. While they may seem similar at a glance both involve sending messages to mobile users there are key differences in how they work, their features, and their effectiveness. Understanding these differences can help you choose the right channel for your business communication.

1. Platform and Delivery

–  SMS Marketing uses the default messaging system on a mobile phone, which means it doesn’t require internet access. It works on any mobile device and doesn’t depend on third-party apps.

–  WhatsApp Marketing relies on the WhatsApp application and requires both sender and receiver to have internet access and the app installed.

If you’re targeting a broad audience that may not all use smartphones or WhatsApp, working with a SMS marketing agency in Mumbai gives you a wider reach, especially for users who prefer traditional messaging.

2. Message Format and Features

–  SMS supports plain text, limited to 160 characters per message. It’s ideal for short alerts, reminders, or promotional offers.

–  WhatsApp allows rich media content including images, videos, PDFs, location sharing, and interactive buttons. It’s great for more visual and engaging content.

However, for time-sensitive promotions or brief updates, bulk SMS marketing in Mumbai remains a reliable and quick way to get your message across.

3. Audience Reach and Accessibility

–  SMS has universal compatibility, making it perfect for reaching people across all device types and locations.

–  WhatsApp has a large user base but still excludes users who don’t have the app or stable internet access.

Businesses that rely on best SMS marketing services in Mumbai benefit from consistent delivery and high open rates across a wider audience, especially in regions with limited internet connectivity.

4. Compliance and Opt-In Rules

–  SMS Marketing is heavily regulated. Users must opt-in before receiving promotional SMS, and businesses must comply with local telecom guidelines.

–  WhatsApp Business API also requires customer opt-in, and messages must follow WhatsApp’s strict policies and templates, especially for promotional content.

A professional SMS marketing agency in Mumbai can help ensure your SMS campaigns follow all compliance regulations and reach your audience effectively.

5. Use Cases

–  SMS Marketing is best for appointment reminders, OTPs, delivery updates, flash sales, and emergency alerts.

–  WhatsApp Marketing is ideal for customer support, sharing catalogs, sending multimedia messages, and engaging users with rich content.

Depending on your goals, you might choose one over the other or combine both for a stronger multi-channel strategy.

While both SMS and WhatsApp marketing offer unique advantages, the best choice depends on your audience, message type, and business goals. For businesses looking to tap into a wide customer base with high message delivery and open rates, bulk SMS marketing in Mumbai remains a trusted choice. Partnering with the best SMS marketing services in Mumbai or a reputable SMS marketing agency in Mumbai ensures your campaigns are professional, compliant, and results-driven.

 

Why Choose Krono as Your Bulk SMS Services Provider in Mumbai?

 

In today’s fast-paced digital world, businesses need quick and reliable ways to reach their customers and bulk SMS marketing remains one of the most effective tools to do just that. Krono stands out as a trusted name offering the best SMS marketing services in Mumbai, helping brands engage their audience with speed, precision, and measurable results.

As a leading SMS marketing agency in Mumbai, Krono brings years of experience in crafting targeted and compliant SMS campaigns tailored to specific business goals. Whether you’re a small local business or a large enterprise, Krono offers scalable and customizable bulk SMS solutions that suit your needs. Our campaigns are backed by high delivery rates, real-time reporting, and deep insights that enable you to track performance and improve results. With an in-depth understanding of the Mumbai market, we help brands connect with the right audience at the right time ensuring maximum visibility and engagement.

Krono also places strong emphasis on compliance and data security, adhering to TRAI regulations and industry standards to protect your customer data. Our platform is robust, secure, and easy to use, making it simple to launch campaigns while ensuring high return on investment. Additionally, our dedicated support team is always available to guide you through campaign creation, optimization, and performance analysis.

When it comes to bulk SMS marketing in Mumbai, Krono offers a perfect combination of technology, expertise, affordability, and local market understanding. Choosing Krono means partnering with a results-driven team committed to helping your business grow through impactful SMS communication.